Terms of Service

[NUTRA COMP LTD] | Last updated: February 2026

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”) and [NUTRA COMP LTD] (“Nutra Comp”, “we”, “us”, “our”) governing your access to and use of the Nutra Comp platform and all related services (the “Service”).

By creating an account or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.

If you do not agree to these Terms, do not access or use the Service.

2. Description of Service

Nutra Comp is a software-as-a-service (SaaS) platform that uses artificial intelligence to assist dietary supplement brands in generating:

  • Ingredient substantiation documentation
  • Regulatory compliance documents
  • Label claim support materials
  • Other related compliance-related outputs

The Service is provided as a professional tool to assist in the documentation process. All outputs are AI-generated and are intended as drafts for review by qualified regulatory, legal, or scientific professionals.

3. Eligibility

To use the Service, you must:

  • Be at least 18 years of age
  • Be a business entity or individual operating in a professional capacity within the dietary supplement industry or a related field
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using the Service under applicable law

4. Account Registration

You must register for an account to access the Service. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password confidential and not share it with third parties
  • Notify us immediately at privacy@nutracomp.com if you suspect any unauthorised access to your account

You are responsible for all activity that occurs under your account. We are not liable for any loss or damage resulting from your failure to maintain account security.

5. Subscriptions and Payment

5.1 Subscription Plans

Access to the Service requires a paid subscription. We offer several subscription tiers, each with different feature sets and usage limits, as described on our pricing page.

5.2 Payment Processing

Payments are processed by Stripe, Inc. (“Stripe”). By subscribing, you agree to Stripe’s Terms of Service and Privacy Policy. We do not store your full credit card details.

5.3 Billing and Renewal

  • Subscriptions are billed in advance on a recurring monthly or annual basis
  • Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date
  • We reserve the right to change pricing with at least 30 days’ advance notice

5.4 Refunds

Refund requests are handled in accordance with our Refund & Dispute Policy. Please refer to that policy for full details.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Service to create fraudulent, misleading, or unlawful documentation
  • Submit false, misleading, or fabricated ingredient or formulation data
  • Attempt to reverse-engineer, decompile, or derive the source code of the Service
  • Use the Service to scrape, harvest, or extract data for use outside the platform
  • Attempt to gain unauthorised access to our systems or other users’ accounts
  • Resell, sublicense, or redistribute the Service without our written consent
  • Use the Service in any way that violates applicable laws or regulations
  • Upload malicious code, viruses, or any harmful content

We reserve the right to suspend or terminate your account if we reasonably believe you have violated these acceptable use requirements.

7. Intellectual Property

7.1 Our IP

The Service, including its software, design, branding, underlying AI systems, and all content created by us, is owned by or licensed to Nutra Comp and is protected by intellectual property laws. Nothing in these Terms transfers any ownership of our IP to you.

7.2 Your Content and Data

You retain ownership of all formulation data, business information, and other content you submit to the Service (“User Content”). By submitting User Content, you grant us a limited, non-exclusive licence to use it solely to operate and provide the Service to you.

You are responsible for ensuring you have all necessary rights to submit your User Content and that doing so does not infringe any third-party rights.

7.3 Generated Documents

Subject to full payment of applicable fees and compliance with these Terms, you own the documents generated by the Service from your User Content. We do not claim intellectual property rights over your specific outputs. However, we may use anonymised, aggregated, or de-identified data derived from usage patterns to improve the Service.

8. AI-Generated Content — Important Disclaimer

The Service uses artificial intelligence to generate substantiation and compliance documents. You acknowledge and agree that:

  • All AI-generated outputs are drafts and starting points only
  • Nutra Comp does not guarantee the accuracy, completeness, or regulatory compliance of any generated document
  • AI outputs should be independently reviewed and verified by qualified regulatory affairs professionals, lawyers, or scientists before any regulatory submission or commercial use
  • The regulatory landscape for dietary supplements is complex and varies by jurisdiction; we make no representation that our outputs are suitable for any particular regulatory filing
  • We are not a law firm, regulatory consultancy, or scientific advisory service

Reliance on AI-generated documents without appropriate professional review is entirely at your own risk.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted, error-free, or secure
  • Any errors or defects will be corrected
  • The Service or its outputs will meet your specific regulatory requirements
  • The Service will be available in every jurisdiction

10. Limitation of Liability

To the fullest extent permitted by applicable law:

  • We will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Service
  • Our total aggregate liability to you for any claims arising under or in connection with these Terms will not exceed the total fees paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law. For UK users, the protections under the Consumer Rights Act 2015 and other applicable consumer legislation are not affected.

11. Indemnification

You agree to indemnify, defend, and hold harmless Nutra Comp, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use of the Service in violation of these Terms
  • Your User Content, including any third-party intellectual property infringement
  • Any regulatory, legal, or compliance claims arising from your use of AI-generated documents without appropriate professional review

12. Third-Party Services

The Service may integrate with or rely on third-party services (including AI providers, payment processors, and cloud infrastructure). We are not responsible for the availability, content, or practices of third-party services. Your use of any third-party services is subject to their own terms and conditions.

13. Service Availability and Changes

We aim to provide a reliable and high-quality Service but do not guarantee 100% uptime. We may:

  • Modify, update, or discontinue features of the Service with reasonable notice
  • Perform maintenance that temporarily affects availability
  • Discontinue the Service entirely, with reasonable advance notice to subscribers

14. Termination

14.1 By You

You may stop using the Service and cancel your subscription at any time. Cancellation of your subscription does not automatically delete your account; you may request account deletion separately.

14.2 By Us

We may suspend or terminate your access to the Service:

  • Immediately if you materially breach these Terms
  • With 30 days’ notice for any other reason
  • Immediately if required by law or to protect the security of the Service or other users

14.3 Effect of Termination

Upon termination, your right to access the Service ceases. We will retain your data in accordance with our Privacy Policy. You may request a copy of your documents before account closure. Provisions that by their nature should survive termination (including limitations of liability, indemnification, and dispute resolution) will remain in effect.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales, except where applicable consumer law in your jurisdiction provides otherwise.

We encourage you to contact us at privacy@nutracomp.com in the first instance to resolve any dispute informally before commencing formal proceedings.

16. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or via a notice within the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may cancel your subscription.

17. General

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Nutra Comp regarding the Service.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
  • Assignment: You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations freely.
  • No Partnership: Nothing in these Terms creates any partnership, joint venture, agency, franchise, or employment relationship between you and Nutra Comp.

18. Contact Information

If you have any questions about these Terms, please contact us at: privacy@nutracomp.com

[NUTRA COMP LTD]